A Monthly Column for Word Lovers
January 3, 2012By Orin Hargraves
A recent New York Times article reports that the Philippines has now overtaken India as the hub of the outsourced call center. The article contains a telling characterization of the Philippines as "a former United States colony that has a large population of young people who speak lightly accented English and, unlike many Indians, are steeped in American culture." Continue reading...