Frequently Asked Questions

General Questions:

  • How can I try the Visual Thesaurus before purchasing it?
    Simply type a word into the white box that appears on the top of this screen and click "Look it up."
  • How many words are in the Visual Thesaurus?
    The Visual Thesaurus has over 145,000 English words and 115,000 meanings. In addition, online subscribers take advantage of our internet-only International Edition (beta) and have access to over 125,000 Dutch, French, German, Italian, and Spanish words.
  • What's the best way to give the Visual Thesaurus as a gift?
    We two ways of giving the Visual Thesaurus as a gift:
    • Gift Subscriptions: Gift subscriptions include one year of access to the Visual Thesaurus and our online magazine. When ordering a gift subscription, you can elect to either email your gift on a specific day or download a printable gift certificate. Click here to order a gift subscription.
    • Group Subscriptions: Another option is to give your friends and family access to the online version through a group subscription. With a group subscription, you control the primary subscription and can send your friends and family an invitation to join your subscription. Each recipient of the email gets his or her own log in. It costs $10/yr to add a member to your group. Click here to find out more and take advantage of this offer.
  • I represent an Educational Institution. Do you offer education discounts?
    Yes. We offer a number of programs that make it easy for institutions to purchase the Visual Thesaurus and provide access to their population at a discounted rate. We also offer special discounts to accredited academic institutions. Contact our Institutional Sales Team to find out more.

    You might also want to take a look at the Educators section to find out more about how the Visual Thesaurus is used in schools and libraries.

  • Can I filter the dictionary to remove objectionable words?
    Yes. If you subscribe to the Visual Thesaurus, you can control the content filtering to one of four levels.
  • What is the technology behind the Visual Thesaurus?
    The Visual Thesaurus uses Thinkmap® software as its visualization engine. Thinkmap gives users the ability to retrieve a result set from large data sets. Through a series of task-specific visualization mechanisms, users can navigate, organize and visualize that result set within graphical user interfaces. In addition to helping users find information, the visualization mechanisms help them understand the composition and structure of the data being examined.
  • Can I use Thinkmap for my application or as part of my software product?
    Thinkmap is licensed to customers worldwide. For more information, please visit http://www.thinkmap.com.
  • Can I search for words in other languages besides English?
    If you subscribe to the Visual Thesaurus, you can take advantage of our internet-only International Edition (beta) and have access to over 125,000 Dutch, French, German, Italian, and Spanish words.
  • I have a question that is not covered here. What do I do?
    Please visit our support section. There, you can search our knowledge base for solutions to common problems and answers to other frequent questions.
  • How does the online subscription work?
    We offer monthly or yearly subscriptions.

    Once you sign up for a subscription, you get full access to the Visual Thesaurus and the online magazine. You automatically get access to any upgrades or improvements made to the product during your subscription.

    All of our subscriptions automatically renew at the end of their term. What this means is that at the end of your subscription, your credit card will be charged, and your subscription will be extended by either one year or one month, depending on the type of subscription you purchased.

    You can cancel your automatic renewal at any time. If you cancel your automatic renewal, we will not renew your subscription at the end of your term. However, you will be able to use the Visual Thesaurus until your current subscription ends.

    If you cancel within two weeks of signing up, you can elect to receive a full refund and end your access to the Visual Thesaurus.

  • How do I log into the Visual Thesaurus?
    After you subscribe, you will be recognized automatically when you are using the computer on which you purchased the subscription. Otherwise, you can sign in using your email address and password.
  • Can I cancel my subscription?
    You can cancel your automatic renewal at any time. If you cancel your automatic renewal, we will not renew your subscription at the end of your term. However, you will be able to use the Visual Thesaurus until your current subscription ends.

    If you cancel within two weeks of signing up, you can elect to receive a full refund and end your access to the Visual Thesaurus.

    To cancel your subscription, just click on "My Account" and then click the "cancel my subscription" button.

  • Can I use the Visual Thesaurus both at work and at home?
    Yes. You will sign up for the Visual Thesaurus with an email address and password. You can use this information to sign in to the Visual Thesaurus anywhere you have an Internet connection.
  • Can I print from the Visual Thesaurus ?
    Yes.
  • What does it mean that Dutch, French, German, Italian and Spanish are available in Beta?
    As a trial (Beta) program, all subscribers to the online version of the Visual Thesaurus can try our International Edition for no additional cost. For more on this program, click here.
  • Can I limit access to offensive language?
    You can choose from four levels of content filtering.
  • What are the System Requirements for the Visual Thesaurus?
    Windows Macintosh
    OS: Windows 7, Vista, XP OS: OSX 10+
    Memory: 128MB Memory: 128MB
    Browser: Internet Explorer 7+, Firefox, Chrome Browser: Safari, Firefox, Chrome
  • What is the magazine about?
    Subscribers to the Visual Thesaurus get full access to our online magazine. You can read features about language and the creative process and join a community passionate about words, language and creativity.
  • I have a question that is not covered here. What do I do?
    Please visit our support section. There, you can search our knowledge base for solutions to common problems and answers to other frequent questions.