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Knowledge Base

The knowledge base contains many answers to frequently asked questions and solutions to common problems. Listed below are the top 10 articles that people have found to be most useful. If none of these address your needs, use the search function and type a few key words that describe your problem.

Top 10 Knowledge Base Articles:

1. I type a word in the search box, press "LOOK IT UP," but nothing happens
2. How to change the email address on your subscription
3. How to determine what version of Java you have
4. How to upgrade the Visual Thesaurus Desktop Edition
5. How to install the Desktop Edition on Windows 7
6. When I click the speaker icon, I don't hear anything
7. How to cancel your subscription
8. How to add additional users
9. How to change your password
10. How to install the Java Plugin

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