baffled

nouns

people who are frustrated and perplexed
"the children's faces clearly expressed the frustration of the baffled"
is a type of (narrower)
(plural) any group of human beings (men or women or children) collectively
"old people"; "there were at least 200 people in the audience"

adjectives

perplexed by many conflicting situations or statements; filled with bewilderment
"obviously bemused by his questions"; "bewildered and confused"; "a cloudy and confounded philosopher"; "just a mixed-up kid"; "she felt lost on the first day of school"