WORD LISTS

Holistic Branding

May 12, 2009
summarise
It summarises all the key brand components.
interact
The touch points where customers interact with the company require as much internal thought and planning as the more obvious promotional components of the brand.
ramshackle
Ramshackle premises, dirty windows and old uniforms, are unlikely to encourage bright and enthusiastic behaviour (in any of us).
internal
Taking a Holistic approach to Brand Building
Building a great brand takes as much internal work as external effort.
facet
One of the challenges in taking a more holistic approach to branding is that the brand’s expression is so varied and multi-facetted.
cohesion
But for the brand a lack of cohesion spells confusion and mistrust.
component
It summarises all the key brand components.
meticulous
To be experienced as real and authentic meticulous effort is required.
conducive
The right behaviour depends upon the right training and the creation of a conducive environment.
surly
Bright-eyed and enthusiastic will cut it, surly and uncooperative will not.
highlight
This highlights another issue.
conflicting
Unless all these things are clearly defined, there is endless room for disintegration – the fragmentation of the brand into a hotchpotch of different and conflicting ideas and expressions.
external
Taking a Holistic approach to Brand Building
Building a great brand takes as much internal work as external effort.
vital
Internal communications play a vital role too.
authentic
To be experienced as real and authentic meticulous effort is required.
transformation
Think: Inspiration and Transformation!
ensure
One of the approaches to ensure what we call Brand Alignment is to undertake internal workshops involving all department and divisions within the business.
relaxed
It was supported by a more relaxed dress code and their performance in support of the brand was assured.
dimension
A clear vision for where the brand is headed, its value-proposition to the customer, a set of values (which guide its behavior) and personality traits which give additional colour and dimension to the way it behaves and communicates.
premise
Ramshackle premises, dirty windows and old uniforms, are unlikely to encourage bright and enthusiastic behaviour (in any of us).
promotion
To build a great brand requires as much internal preparation as external promotion.
communicate
A clear vision for where the brand is headed, its value-proposition to the customer, a set of values (which guide its behavior) and personality traits which give additional colour and dimension to the way it behaves and communicates.
vision
Think also about the vision do you have for it.
experience
Collectively they represent your brand experience.
approach
Taking a Holistic approach to Brand Building
Building a great brand takes as much internal work as external effort.
unique
What’s its unique space in the world and (more importantly) in the minds of your customers?
defined
Unless all these things are clearly defined, there is endless room for disintegration – the fragmentation of the brand into a hotchpotch of different and conflicting ideas and expressions.
require
To build a great brand requires as much internal preparation as external promotion.
communications
Internal communications play a vital role too.
relax
It was supported by a more relaxed dress code and their performance in support of the brand was assured.
environment
The right behaviour depends upon the right training and the creation of a conducive environment.
support
Although the centre is never seen by customers, the staff recognized the gesture in support of the brand.
artificial
After all, brands are artificial constructs.
varied
One of the challenges in taking a more holistic approach to branding is that the brand’s expression is so varied and multi-facetted.
develop
People often wonder why we’re so insistent that a full Brand Blueprint is developed.
code
It was supported by a more relaxed dress code and their performance in support of the brand was assured.
consumer
When brands are fragmented consumers trust them less.
colleague
Purple uses a Brand Beacon system, using key people throughout the organization who really develop a passion for the brand and who, given the right training and resources can encourage their colleagues to adopt brand-aligned behaviour.
construct
After all, brands are artificial constructs.
fresh
If your brand is to be positioned as fresh and invigorating, it’s vital that staff at key touch points exhibit behaviour in harmony with these ideas.
additional
A clear vision for where the brand is headed, its value-proposition to the customer, a set of values (which guide its behavior) and personality traits which give additional colour and dimension to the way it behaves and communicates.
challenge
One of the challenges in taking a more holistic approach to branding is that the brand’s expression is so varied and multi-facetted.
creation
The right behaviour depends upon the right training and the creation of a conducive environment.
obvious
The touch points where customers interact with the company require as much internal thought and planning as the more obvious promotional components of the brand.
vary
One of the challenges in taking a more holistic approach to branding is that the brand’s expression is so varied and multi-facetted.
uniform
Ramshackle premises, dirty windows and old uniforms, are unlikely to encourage bright and enthusiastic behaviour (in any of us).
gesture
Although the centre is never seen by customers, the staff recognized the gesture in support of the brand.
resource
Purple uses a Brand Beacon system, using key people throughout the organization who really develop a passion for the brand and who, given the right training and resources can encourage their colleagues to adopt brand-aligned behaviour.
role
Internal communications play a vital role too.
undertake
One of the approaches to ensure what we call Brand Alignment is to undertake internal workshops involving all department and divisions within the business.

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